Welcome back!
Hi hi! I'm Genevieve, also known as Vivi! I'm a Community Development Specialist at Ubisoft and avid writer who is in love with the way stories, film, and video games bring people together.
In my time at Ubisoft, I've worked as part of the North America support team, managing community and social strategy while maintaining player base relationships. I've also worked closely with Production, Live Operations, and PR/Corporate Communications teams as well as being a permanent fixture in the QA/QC teams, aimed to improve all agents' work, training, and workshop needs.
At the end of the day, I want to create fun, inclusive spaces where people can connect, share stories, and just enjoy being part of something together ✨
Relevant Skills
Management
Social Media, Discord, and
QA for Agents
Content Marketing
Asset Ideation, Creation,
and Delivery
Reporting & Data Analysis
Monthly, Year-on-Year,
and Focus group/agent feedback
Writing
Copywriting, Copyediting, process proposals, and training materials
Content Portfolio
Here are some examples of my work
(Many assets are GIFS, link and full post upon click)
Pure Engagement
Purely gamer-to-gamer connection
Fan Support Spotlight
Spotlighting small creators on their fanmade tools,
guides, walkthroughs, etc.
View posts series here
Assassin's Creed Universe Timeline and Lore Breakdown
Go to link
Assassin's Creed Shadows - Best Poison Build for Naoe
Go to link
The Division Resurgence - Dark Zone PVP changes and similarities to The Division 2
Go to linkGame Launch Campaign
Address expected player pain points as well as hype the game's release
Game Update/DLC Release
Announce game updates as well as new DLC (downloadable content)
Technical Troubleshooting
Provide support based knowledge to empower players to find solutions
Troubleshooting to assist with general game crashes, performance hiccups, graphical errors
Go to link
